!N4255) Internet shop manager - Fast response I received a call 2 hours later, after I placed my order, despite that it was after noon. And he was nicely offered me if I wanted some extra accessories. Delivery (курьер - Сергей Петров) -Very friendly and thorough. He briefed me through on the warranty, and allowed me to take my time to check my camera (Sony CX110E). I've met so many delivery guys and usually they'll rush me through the whole procedure and show restlessness. Thumbs up to Sergey.